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FAQs 2017-08-29T14:41:09+00:00

Frequently Asked Questions

Where to Park?

Parking is available right in front of the train station in the pay lot, which is free for the first hour and $1 for each additional hour. Grab a ticket on your way into the lot and when you exit the lot, you scan the barcode on your ticket and pay with a credit/debit card.

If that lot is full, there is a overflow lot located on Howard Street.

Where is the train station? Where do you pick up tickets?

13 Canal Street Cumberland, MD 21502 (second floor)

The ticket office is located on the second floor right inside off of the train platform (where you board). Ticket offices and lobby opens 1 hour prior to the departure of the train. After parking, you have a few options on how to get up to the second floor. There is a ramp, located on the left side of the building. In addition, to the right, there are steps just behind the visitors’ center. There is also an elevator which is at the back of the visitors’ center (located on the right side of the building).

Can I bring my bike on the train?

Yes.  Bikes can be brought on most daytime trains.  Please call 1-800-TRAIN50 to make a reservation that will include your bike.

Are pets allowed on the train?

Only service animals will be permitted on-board; all others are prohibited.  Please see https://www.wmsr.com/policies/ for our pet policy as well as our other policies.

Is there a dress code for the train rides?

There is no dress code for the train ride, but it is always best to wear secured shoes as you will be stepping up onto the train. The train can also vary in temperature so it is best to wear layers that could easily be removed or added. All cars are climate-controlled.

How long is the trip?

The trip is 3 hours. 1 hour up to Frostburg. 1 hour layover in Frostburg. 1 hour back to Cumberland.

Is the 1309 steam engine running?

The steam engine will be back on the rails in early 2018!

What is there to do at the depot?

Thrasher Carriage Museum – Since we do not own this, the hours may vary.

A Trolley is available most Saturdays and Sundays throughout the season to take you up onto Frostburg’s Main Street, full of locally owned restaurants and shops.

Turntable: Watch engine turn around.

Can I stay in Frostburg longer than an hour?

Yes, in partnership with Gunter Hotel, you can ride up to Frostburg one day, stay overnight at the hotel and ride back the next day. For more information, contact our sales rep.

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